The Philippine National Police formally launched today a new mobile app that provides an electronic platform for public access to PNP front-line services. iSerbis complements other existing mobile apps developed by the PNP such as the ITAGA MO SA BATO, Bantay-Krimen; and is linked with similar service apps of other government agencies.
According to PCSUPT EDWIN JOSE NEMENZO, Director ITMS, the iSerbis app is basically the response to the pronouncement of President Rodrigo R Duterte in his SONA 2016 speech to make use of information technology to reduce red tape and in support of the ongoing 2-pronged national anti-drug campaign under “Project Double Barrel” of PNP Chief, Police Director General Ronald M Dela Rosa to further boost the overall anti-crime effort. iSerbis is available for android and iOS gadgets through the Google Play Store and the Apple Store. This mobile app allows the public, through their smart phones and gadgets, to view information on the different available PNP services, view infographics on common illegal modus operandi like as well as find emergency hotlines and links to other available PNP apps such as the PNP Telephone Directory, PNP Pension, and Bantay Krimen. iSerbis highlights processes and documentary requirements when availing of the frontline services like: Firearms and Explosives Office for the processing of Firearms and Explosives Licenses and Permits; Supervisory Office for Security and Investigative Agencies for licenses on security profession, private security and detective agencies; Highway Patrol Group for motor vehicle clearance and alarms; PNP Recruitment Program and other clearances. It also contains infographics on Project Double Barrel’s latest updates, drug rehabilitation channels, and How to Report a Crime to the PNP which also covers Cybercrime modus operandi and the most common crimes like Ipit Taxi Gang, sleazy “Dura”Boys Gang, shrewd Laglag Barya Gang, sly Salisi Gang, dodgy Tutok-Kalawit Gang, the dubious Pitas Gang, and the crafty Besfren Gang. Emergency contact numbers and hotlines of government agencies are also available in this mobile app, such as: • National Emergency Hotline (PNP 911) • National Citizens Complaint Hotline (8888) • National Disaster Risk Reduction and Management Council (NDRRMC) • Dangerous Drugs Board (DDB) • Philippine Drug Enforcement Agency (PDEA) • Department of Health (DOH) • Bureau of Fire Protection (BFP) • Department of Transportation (DOTr) • Metro Manila Development Authority (MMDA) • Department of Public Works and Highways (DPWH) • Northern Luzon Expressway Office (NLEX) • Subic-Clark-Tarlac Express Office (SCTEX) • Skyway Office • Southern Luzon Expressway Office (SLEX) • Philippine Coast Guard (PCG) • Philippine Institute of Volcanology (Philvocs) • Department of Social Welfare and Development (DSWD) This project was made possible through the unwavering support of the PNP leadership, the PNP ICT Family and its Advisory Council, and the ITMS personnel particularly the development team as well as counterparts from the academe: the Technological Institute of the Philippines (TIP) Development Team for the basic features of the android version of iSerbis. Commitment to excellence of ITMS personnel as well as their untiring efforts and more importantly, the full support of PNP leadership and the effective management and utilization of its resources makes iSerbis possible. (PNP-PIO)